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Football

MK Dons

League 2
Stadium MK
Capacity: 30,303
Stadium MK
Stadium Way
Milton Keynes
MK1 1ST

Disabled supporters contact

Club or stadium contact
 for disabled fans

Andy Standen
Disability Liaison Officer

01908 622 999

General ticket office contact

Oona Carmichael
Supporter Liaison Officer

03332 005 343

Accessible ticket contact

Oona Carmichael
Disability Liaison Officer

01908 622 999

Disabled supporters association

Rex Burton

The MK Dons Supporters Association (MKDSA) is independent

Accessibility information

Number of wheelchair user spaces

Actual:
123
Home and away wheelchair user seating is at concourse level on each tier.

Number of easy access and amenity seats

Actual:
200
Seats for supporters with ambulant disabilities are available in all sections of the stadium. (145 for home supporters and 55 for away supporters).

Number of accessible toilets

Actual:
48
48. Accessible toilets are located approx 15 meters from the disabled supporters' seating areas.

Audio commentary

Yes, Soccer Sight.

Sensory room

There is not currently a Sensory room available at the stadium.

Accessible services + information

Assistance dogs

No, but assistance dogs would be welcome.

Hearing loops

The ticket office does have a hearing loop.

Club shop

MK Dons do have low level serving counters in the club shop.

Club hospitality

MK Dons do have spaces in hospitality and VIP areas for wheelchair users.

Braille and large print provision

Club do not currently provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read).

Accessible lounge

Not a none Hospitality Lounge currently.

Food concession stands

MK Dons do have accessible catering facilities i.e. low level serving counters at kiosks.

Total number of parking spaces

Accessible parking is no more than 30m from the entrance/exit. Contact customerservices@mkdons.com or 01908 622 901 to book. Home: 138 Away: 12

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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Let us know about your matchday experience at MK Dons to help improve access and inclusion.

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Read comments from other fans

About this page

This information is provided by MK Dons. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated March 2019

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • mick jenkins, who attended MK DONS V WALSALL 17-10-17
    1 year ago

    RESERVED PARKING SPACE YARDS FROM AWAY ENTRANCE. EXCELLENT FACILITIES.FRIENDLY STEWARDING.CREDIT TO MANAGEMENT OF STADIUM.PROBABLY AS GOOD AS PREMIER LEAGUE FACILITIES.PADDED SEATS AND PLENTY OF LEG ROOM. LOTS OF EATING PLACES AROUND STADIUM.SUPER AWAY DAY ONE OF MY FAV,S. WELL DONE MK DONS

  • Anonymous, who attended MK Dons v Nottingham Forest
    2 years ago

    I had the pleasure of visiting MK Dons yesterday. The way I was treated by the stewards was excellent:-

    • fetching me a commentary set even though I had forgot to pre-book one.
    • excellent quality commentary set
    • escorted out to the smoking facility
    • offered the use of the lift

    Thank you all

  • Lin, who attended Wolves
    4 years ago

    Attended the Wolves match along with 9000 other wolves fans! An excellent stadium with well thought out design for both wheelchair users and ambulant disabled fans. Accessible parking available at no cost. As a group of ambulant disabled fans with varying needs including learning disability and one with limited mobility we always call the home clubs prior to purchasing tickets in order to establish the best seating options for us ie level access and no steps. In this case we obtained tickets directly from MK Dons rather than via our own ticket office. Unfortunately the seats allocated were accessed via five steps and were the back row. I would struggle to access these seats and would have a completely obscured view due to those in front standing. The stewards were understandably very busy and unable to resolve our problems until kick off which would have resulted in missing the beginning of the match. We could see that there was a complete row of seats on a raised platform obviously for ambulant disabled supporters as there were no spaces for wheelchairs in between. These seats were empty, and very clearly unsold, despite the safety steward’s adamant belief that they had been. Eventually, after speaking to many different stewards, some very helpful, and some rude and dismissive, we were allowed to access these seats. The views were superb and we had an excellent match. It was a shame that the ticket office, even when needs were fully explained, were unable to allocate appropriate tickets even though excellent facilities were in fact available.

  • Gary Deards, who attended MK Dons v Reading 19/07/08
    6 years ago

    The club have a maximum of 165 wheelchair (+ adjacent carer) seats all around the stadium; carers sit adjacent and the seats are moveable so families etc can sit together. The view is excellent and there are no sightline issues as the club have incorporated a super riser.

    Entry is flat or via lift (depending on which side of the stadium you enter).

    Catering outlets have lowered counters and large concourses. Accessible toilets are large enough to turn a wheelchair in and have a range of left/right sides transfers.

    Ambulant supporters can be accomodated on the flexible seating by trhe wheelchair positions or the rows in front.

    Local radio commentary is being introduced for the 2008/09 season via portable headsets.

  • Lesley simons, who attended season ticket holder
    6 years ago

    I never thought I would like football, that was until I went to my first game in 2007/08. It was a JPT and one of the reasons we went, was because it was only cost £1.00 for both myself and mt husband who is my fulltime carer. All disabled people who have to have a carer and they are getting carers allowance, only pay for the disabled person the carer gets in free. Anyway I was delighted with the well thought out disabled access, the views were fantastic, and since that day I’ve been hooked!. Having never been to a football match before as I was affraid of crowd trouble, and how I would get out if there was a fire, after all the stuff I had grown up hearing about football hooligans. What utter rubbish! Like I said the disabled access is second to none, I would advise anybody wanting to go to match, you must visit Stadium.MK to get the real experience, It’s very friendly, I have made very good friends going there as I can’t get out much if not at all to sociallise, it has become our life line, and also for my husband who cares for me 24/7, its a bit of light relife, and you can have a good shout, when the ref get’s it wrong [when don’t they] which again helps to relise any pent up frustration. This is why my family have paid for a season ticket as it gets us out of the house regularly, which is something I didn’t do before the Dons, it could be 3/4 months before I would go out. Because of the MK DONS We both now have a hobby that we love and I know that most paople outside of milton keynes really hate the way Pete Winkleman got the MK DONS here but its been my life line and for that I am truely thankful.

  • Mr Barry Carter, who attended MK Dons v Carlisle United 30/11/2009
    6 years ago

    Parking was good a special mension for the Stewards they were very good we paid £6 each is that good or not. Facilities all on the level,toilets very good nice to have warm water. Please wrap up well it was very windy. We were very impressed one of the best stadiums we have visited in the country ten out of ten we loved it.(we won as well)

  • Colin Hazelton, who attended versus Colchester United
    6 years ago

    A very good stadium to visit and one of the best views of any stadium that I have visited because , although the raised platform is on par with the new Wembley, it’s not so big and you feel nearer the action on the pitch.

    I echo the comments on friendliness of the staff, pricing and so forth. I never sampled the catering facilities as there’s a McDonalds and KFC just across from the car park and I went into the KFC before the match.

    My only gripe was the car park itself. We had a couple of days rain in most parts of the country beforehand and it was muddy. Although more a nuisance than any great discomfort or inconvenience – but it does reflect the ‘work in progress’ in parts of the stadium as a whole.

    Would go again as they say.

  • Stephen , who attended MK Dons V Charlton April 2010
    6 years ago

    From April 2010. Facilities absolutely first class; the staff very friendly people; and another advantage when I went to Milton Keynes is that we went as a family and I am very pleased to announce that they don’t charge children. Didn’t sample the catering facilities as there was food outlets by the ground but I got all of our tickets done at the same time and to make our visit better we won by a goal to nil. And, yes, I would go there again.

  • J and J, who attended 05/02/2012
    6 years ago

    As season tickets holders at Stadium Mk since it opened, call us biased, but we believe, as the other comments are testimony to, that the Dons have made a huge (successful)effort to provide a high quality inclusive experience for home and away disabled fans. A desire which we see in action from all the staff. The flat access seating (which is configured to suit the needs of individual fans and their families/friends)around the whole stadium at concourse level appears unique (Emirates I am told is the same). The only down side is that until the stadium is complete, the seats at concourse level are in a lot of wind, so you need to wrap up extra warm. Not surprisingly a lot of disabled fans regularly attend, so whilst there is good car parking at the Stadium for disabled fans, I would recommend getting there early and being patient when you leave. My husband who has little sight has used the Soccer Sight headset commentary since it started a few years ago which is provided by 2 regular volunteers from the hospital radio. He considers this to be an excellent commentary which allows him to get so much more from the games than he would otherwise. This Service is available to home and away fans. For any Dons fan wanting to go to away matches who would like to use the club’s away coaches but can’t manage the coach steps, the club provides a wheelchair accessible mini-bus to all the away games. This feels a very “safe” option with everyone on the bus helping and looking out for each other.