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Football

Notts County

League 2
Meadow Lane Stadium
Capacity: 19,841
Meadow Lane Stadium
Meadow Lane
Nottingham
NG2 3HJ

Disabled supporters contact

Club or stadium contact
 for disabled fans

Alice Kelk
Disability Liaison Officer

0115 955 7241

General ticket office contact

Tim Bradd
Ticket Manager

0115 955 7210

Can't book via online method.

Accessible ticket contact

Tim Bradd
Ticket Manager

0115 955 7210

Disabled supporters association

Andy Dawes/Mick Worrall

Secretary (Head Steward at NCFC)

0115 952 9000 / 07786361330

Accessibility information

Number of wheelchair user spaces

Actual:
44
The club has designated areas for wheelchair users, who are advised to purchase tickets at least 48 hours in advance if they do not hold a season ticket, as the club has limited spaces available. For health and safety reasons, users of both manual and powered wheelchairs are required to be accompanied by a personal assistant.

Personal assistants are seated within designated areas.

Supporters with other disabilities are able to take up a place anywhere in the stadium.

Number of easy access and amenity seats

Actual:
150
There are 150 seats available to supporters that require easy access and more space. Specific requirements can be discussed with Notts County ticket office on 0115 955 7210 prior to attendance.

Number of accessible toilets

Actual:
8
2 - Derek Pavis Stand, 2 - Haydn Green Family Stand, 3 - Jimmy Sirrel Stand (Away), 1 - Broken Wheelbarrow Stand. All within easy accessible distance.

Audio commentary

Radio Commentary is from BBC Radio Nottingham and is via 5 available DAB Headsets, which can be pre booked from the Ticket Office at least 48 hours prior to the appropriate home fixture, no deposit required. They are then returned to the nearest Steward or back to the Ticket Office at the end of the game.

Sensory room

Full details on our 3 Sensory Rooms available on the Club Website: https://www.nottscountyfc.co.uk/fans/sensory-rooms/

Accessible services + information

Assistance dogs

No, but willing to accommodate Guide Dogs.

Hearing loops

Not available currently.

Club shop

No, shop staff always willing and able to assist.

Club hospitality

Yes, accessible to disabled people by means of a lift and stair lift. In these areas waitress service is provided.

Braille and large print provision

Club do not currently provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read).

Accessible lounge

Not a none Hospitality Lounge currently.

Food concession stands

Matchday catering for disabled supporters is provided within the stadium. However, certain areas of the stadium do not have catering facilities suitable for those with mobility difficulties and it is therefore advised that for these particular areas, disabled supporters either bring along a personal assistant or notify the nearest steward who will be happy to provide assistance. Other facilities, which come under the general heading of catering, such as bars, executive lounges, are accessible to disabled people by means of a lift and stair lift. In these areas waitress service is provided.

Total number of parking spaces

Car parking for away supporters is situated in the Meadow Lane Car Park which is 25 metres from the Jimmy Sirrel Stand. Home Supporters can request spaces in the Derek Pavis or Ironmonger Road car parks, but these spaces are taken up fast, strictly on a first come first served basis. Applications should be made to the Club on a seasonal basis but can also be booked for individual matchdays at least 48 hours in advance. Supporters will also be expected to produce their Blue Badge on request. For information about disabled parking availability, please call 0115 952 9000.

Travel options

Away travel available to all disabled supporters, purchased via the

ticket office by calling 0115 955 7210. Companions are also charged full ticket price to travel.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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About this page

This information is provided by Notts County. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated October 2018

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Sheila Quinn, who attended Notts County v York City
    3 years ago

    I bought our tickets from York City & I telephoned Notts County for a parking space. This was in Meadow Lane, over the road from the ground at a £5 charge and they posted the parking permit out to me.

    We had a meal at “The Waters Edge” a Fayre & Square pub a few minutes away from the ground.

    Arriving at the ground, program sellers were outside & the shop was wheelchair friendly.

    We entered through a large gate at the away end, no problems, and the stewards were exceptionally helpful & friendly.

    There was a refreshment bar & disabled toilets in the concourse at the rear of the seating.

    We sat infront of our own supporters pitchside with an excellent view and there was loads of room for wheelchairs and carers.

    The Stewards were helpful & kept making sure we were ok & if we needed anything.

    I agree with previous comments that we would have got very wet if it rained as the roof of the stand wasn’t above us. But it was a warm sunny day & we were pleased we had our sunglasses as the sun was directly infront of us.

  • J&J, who attended 26/12/14
    4 years ago

    Our 4th visit in successive seasons as away fans to Meadow Lane. As I have already written two reviews (January 2014 and 2012) I will keep this review just to details I have not already covered.

    On this visit we sat for over an hour in pouring rain. Even with waterproofs this was a pretty unpleasant experience. As all the able-bodied fans were in the dry and I paid the same price for my ticket, I felt this was pretty unfair. Other Clubs we visit where the only area for wheelchair users is in the rain whilst able-bodied fans are in the dry, reduce the cost of our tickets to reflect this. I therefore emailed the Box Office Manager at Notts County after the game to ask their views on this discrepancy. Whilst I thought his first response was too general, in response to my second email he did accept that a raised platform undercover would be ideal for wheelchair fans but this would be an expensive improvement. He did undertake to bring my email to the attention of the Club’s Chief Executive and Board of Directors so they could review their ticket pricing but said that it was in line with the guidelines of recognised authorities. In the light of my experience, I would say any wheelchair user going to Meadow Lane needs to take good waterproofs, as if it rains, you will get very wet.

    In view of my experience I would also say don’t buy a hot chocolate drink at Meadow Lane, mine was the worst I have ever had! It was like coloured water with brown concrete at the bottom that refused to be stirred.

    Be careful in the right hand accessible loo. It is all too easy to hold onto the hand basin when getting on and off the loo, the hand basin is hanging off the wall, it really wouldn’t take much for it to come crashing down.

    We checked the Notts County web page prior to going and noticed there was no mention of headset commentaries for visually impaired fans so we presume this service is no longer available at Meadow Lane. They did tell us on our last visit that there was no longer any call for it.

    We didn’t see Helen, the lovely steward on this visit, the stewards we did meet were very friendly but none came to check on us after the rain started towards the end of the lst half. I did notice that a teenager who goes to our home games but not to away ones was attending, I presume a Christmas treat, he left long before the end of the second half. I guess because he was so wet. I would think he will not now be keen to go to another away game, which I consider to be a real shame.

  • Sheffield United Disabled Supporters Club (SUDS), who attended v SUFC. 11th January 2014
    5 years ago

    This is our 4th visit to Meadow Lane, and nothing has changed. Level access to the ground, coaches parked across the road from the ground at the away end. It is one of the most friendly clubs to visit. Helen the Steward makes everyone welcome and provides blankets to keep us all warm as it is a very cold area and not under cover. The toilets are clean but no hot water, no emergency pull cord either, and no recepticle for the paper towels. The wheelchairs are at the front of the away stand at pitch level. It is a ground we love to go to.

  • Lin Corbett, who attended Wolves
    5 years ago

    Had a great experience at this match and attended with two supporters who have learning disability and one with limited mobility, but not a wheelchair user and two helpers. We had pre-booked a blue badge space but had not received any directions to help us find the car park. After several circuits of the ground and the one way system we eventually found our car park with assistance from some friendly police officers. It was a little walk to the away stand with one busy road to cross.

    We were allowed to all enter through an accessible gate once our needs were explained, initially only the supporter with physical needs was given permission but this was quickly resolved. We then went into the crowded small concourse and realised that our seats were only accessible via stairs so spoke to a steward who directed us to another steward at the end of the concourse. From there we were taken around the side of the stand to the accessible area at the front of the stand and advised we could sit on any seat in the area. We had a very good unobstructed view of the pitch alongside wheelchair users and found the stewards to be very friendly and helpful.

  • J & J, who attended 01/01/2013
    6 years ago

    Little to add to our previous review on our last visit to Notts County. Major change was that Helen, the steward who had made us so welcome on previous visits was no longer stewarding our area but the stewards who dealt with us were all friendly and helpful. Having read the other review on LPF about a visit by away fans I can honestly say that we have never experienced any of those difficulties in the 3 visits we have made to Notts County but then we have not been visiting with Premier League numbers. I used the far accessible toilet and there was a working lock on that door. Something I experienced new this time was the access through to the refreshments behind the accessible loos, again when there were just a few hundred visiting fans getting served in this area did not seem a problem. We telephoned the club a few days before to ask for the Soccer Sight headset for my visually impaired husband, which we had had before. As it was a constant answering machine, we left a message, asking for confirmation. No one got back to us. We noticed on the Notts County web site it stated requests should be made 2-weeks before. We have never seen this here or at any other ground. This was confirmed by the steward we spoke to but my husband was still lent a personal radio to pick up the local radio commentary. Not as specific but better than nothing. Meadow Lane does seem to be a generally difficult ground to find from the motorway, two out of 3 of our drivers have taken wrong turns. The impression I have is that it is in an area of light industries with no other facilities nearby (there is a burger van serving near to the away end). As it is close to the River Trent I am sure the wind blows directly off the water as it always seems very cold – wrap up warm!

  • Lynn Ratcliffe and Dougie( the dog), who attended Manchester City FA cup 01/02/2011
    6 years ago

    I went to the game with my Support Dog Dougal and my Daughter, we travelled by coach which parked at Nottingham Forests ground which was on the other side of the river trent, we had a long walk from there which required walking up some steep steps and over a Bridge to the Notts County ground, going back to the coach we had a longer walk but no steps as they were blocked off by the police, obviously this could cause problems for people with walking difficulties or those pushing a person in a wheelchair We arrived at the ground and went to the turnstyle number on our ticket, we couldn’t gain access there as Dougie( my Support Dog) can’t go through turnstyles so a steward took us round to a gate, but we had to go through a home section of the ground and through a gate to get to the away section We were shown to our seats which were on the front row, there were other Ambulent Disabled supporters in that section and wheelchair users and their carers also other supporters My Daughter went to the refreshment area and had great difficulty getting served the sheer numbers of people on the concorse meant it would have been impossible for ambulent disabled and wheelchair users to access safely. The toilets were accessable through a gate into the home section, they were clean and dry but they didn’t have a lock, this proved embarrassing when my carer and myself both walked in on supporters using the facilities, also there were only two for what appeared to be two stands The other noticable thing was that for such a high profile game against premier league opposition there seemed to be a serious lack of Stewards, in the first half this didn’t appear to be a problem, however more and more supporters started to come down to the front of the stand gathering beyond the front row of seats, causing a congestion paricularly in the area where Disabled Supporters were, this obviously then affected peoples view of the game, had there been a sufficient number of stewards this could have been averted, because it wasn’t my carer and myself felt that it wasn’t safe to stay where we were, mainly because of Dougal, so we moved to near the corner flag, as I expected when City scored there was a problem where we had been originally standing and it then took the police and available stewards time to sort it out I feel it might have been a good Idea for Notts County to ask Manchester City to provide extra stewards for the game, I think this happened at Blackpool earlier in the season Despite all of the above which I hope is helpful we had a really good day, the Stewards were friendly and welcoming and there was good banter with the Notts County fans

  • J and J, who attended 21/01/2012
    6 years ago

    This was my 2nd visit to Notts County as an away fan. Excellent experience on both occasions. Club allows us to park the wheelchair accessible mini-bus that we travel in right outside the entrance we use, so getting in and out is easy. Away wheelchair fans sit at the front of the away stand at pitch level. Unlimited room and easy access to the 2 disabled loos. Our visit to Notts County would not be complete without Helen, who is the liaison steward for disabled fans, she is a real character, has always made a real point of welcoming us and making us feel really welcome. At our most recent visit she was telling us about the improvements she is hoping the club will make for disabled fans. Whilst we consider the facilities are already excellent, the way she was talking showed she had a real understanding of our experiences. Helen is a real treasure. Notts County provide Soccer Sight headset commentaries for fans with sight impairments, which significantly increase the match experience for my husband. When we arrived last month, Helen immediately apologised that there was a problem with the Service which they had been unable to resolve in time for the match. As a result she insisted that our ticket price would be refunded. We did not ask for this. First class.