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Football

Oxford United

League 1
The Kassam Stadium
Capacity: 12,573
The Kassam Stadium
Grenoble Road
Oxford
OX4 4XP.

Disabled supporters contact

Accessible ticket contact

OUFC Ticket Office

01865 337533

Accessibility information

Number of wheelchair user spaces

Actual:
134
Home wheelchair user spaces are located:

North: Raised wheelchair platforms, East: Wheelchair spaces at the front of the stand, South: Raised wheelchair platform in the upper level and wheelchair spaces at the front of the lower tier. Away wheelchair user spaces are located on raised wheelchair platforms.

Number of easy access and amenity seats

Actual:
272

Number of accessible toilets

Actual:
15
Accessible toilets are located in each concourse and by reception.

Sensory room

Oxford United do not currently have a Sensory room available.

Accessible services + information

Assistance dogs

There are not currently any relieving stations provided for assistance

dogs.

Hearing loops

There is no hearing loop in the ticket office.

Club shop

Oxford United do not currently have low level serving counters in the club shop.

Club hospitality

Oxford United do have spaces in hospitality and VIP areas for wheelchair users.

Braille and large print provision

Club do not currently provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read).

Food concession stands

Oxford United do have accessible catering facilities i.e. low level serving counters at kiosks.

Total number of parking spaces

First-come, first-served basis available for Blue Badge Holders. The spaces are in all four corners of the ground close to the turnstiles.

Travel options

Oxford United do have a drop off point or shuttle bus service for supporters with accessibility needs or requirements.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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Let us know about your matchday experience at Oxford United to help improve access and inclusion.

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Read comments from other fans

About this page

This information is provided by Oxford United. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated October 2018

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • P. Tanner, who attended Oxford v Newport oct 2014
    4 years ago

    The Kassam could hardly be better for the ambulant disabled or, I would guess, wheelchair users. Parking as close to the turnstiles as it could be if you get there in good time, slightly sloping access into the seating area, seats at entry level with the pitch slightly below. It’s the standard other clubs should aspire to.

  • Sheila Quinn, who attended Oxford v York City date 18/04/14
    4 years ago

    We previously bought our tickets from York & didn’t ring Oxford for a parking space as we knew they had a large car park.

    We went for lunch at the“Bullnose Morris” pub. Fayre & Square.

    Reaching the ground we were directed to a accessible parking space next to the away turnstiles. We bought a cup of tea from a vendor in the carpark. they also sold chips, burgers etc

    I couldn’t see the shop anywhere. We were let through a large door next to the away turnstiles & the two others with us came in the same door. The toilets, bar & program stall were just inside.

    We were then shown to a raised wheelchair bay, with our own supporters and the carers were brought comfortable armchairs to sit in. Brilliant view – the best in League 2. There were three rows of seats in front of us but they were kept covered up. The stewards were very friendly & helpful and didn’t constantly block our view.

    A good day out. thank you Oxford

  • Ben Warren, who attended Oxford Utd v Gateshead Utd (FA Cup 1st Round) - 09/11/2013
    5 years ago

    As a regular disabled season ticket holder for Oxford, I am normally at the bottom of the South stand, right next to the pitch. While the view is good, we were placed right next to an older gentleman who uses a rather large mobility scooter to move around, which can sometimes shield both my own view, and my carer’s view of the left goal. So for something different, seeing as it was an FA Cup game we decided to try out seats in the upper tier of the South stand.

    The experience was largely very good. The view was fantastic, and it was quite a novelty finally getting to see the whole pitch for a change! The stewards were very friendly, and offered us tea and biscuits for a small charge at half-time if we wanted them. On an even more colder night I’m sure we’d have said yes! The only thing that let the experience down was trying to exit the stadium once the match was over. We were happy to let the less mobile wheelchair users make use of the lift before us, but the stewards decided that we would be fine using the lift on our own. Unfortunately, this meant the lift was often extremely full with able-bodied people who didn’t have the decency to let me in, or even get out for me. This same situation happened at least five times before there was finally some room for my wheelchair (which is not a large one by any means) to get into it, albeit still packed with people. We were stuck up there on our own for at least 15 minutes, and the lift was extremely temperamental, often returning to the same level it had just come from for no apparent reason. If the steward had stayed with us just a minute or two longer, I’m sure these problems wouldn’t have happened.

    As for access leaving the bottom of the South stand from our usual seats, it is pretty good. Just a short push required to the disabled parking. The parking is good, but I would advise arriving at least 1 hour 30 mins before kick off, as the spaces fill up surprisingly quickly. However, the few occasions we’ve not been able to take an initial disabled parking space, the stewards have always been very helpful in finding a different space for us, sometimes ending up with a better space than the disabled ones!

    All in all, the Kassam Stadium is an extremely pleasant place to come and watch Football, with a friendly but passionate crowd, good access at all levels, and good parking. Though if you decided to take a seat in the upper tier, expect a fairly lengthy waiting time when exiting the stadium, though the view was most definitely worth it.

  • Jackie Melia, who attended Oxford v Bury FC 11/02/2011
    6 years ago

    We found the facilities very good and the sterwards were all very friendly. We were with our own supporters which was great.

    Parking They have disabled parking, and I would advise any disabled people to phone the club before you go and let them know you are coming. it is a large carpark with one way in and one way out, it took us about 30 mins to get out of the carpark.