Disabled supporters contact
Number of wheelchair user spaces
Home wheelchair user spaces are located at the front of the stands on the side of the pitch and at the front of one of the stands behind the goal. Away wheelchair user spaces are located at the front of the away stand.
Number of easy access and amenity seats
Ambulant disabled fans can choose their own seats when ordering their tickets. If they are registered disabled they will also be eligible for a personal assistant/companion ticket free of charge. There are 100 easy access and amenity seats available.
Number of accessible toilets
Accessible toilets are located about 20-30 metres from the disabled seating areas.
Soccer Sight through soccer sight website. Headsets are available - Home: 5 Away: 5. They can be picked up at the main reception and dropped off at the same place.
Peterborough United do not currently have a Sensory room available.
Accessible services + information
Peterborough do provide facilities for assistance dogs (dog relieving areas).
The ticket office does have a hearing loop.
Peterborough do have low level serving counters in the club shop.
There are currently no spaces in hospitality and VIP areas for wheelchair users.
Braille and large print provision
Club do not currently provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read).
Food concession stands
Peterborough do have accessible catering facilities i.e. low level serving counters at kiosks.
Total number of parking spaces
Accessible parking is booked on a first come first serve basis and is located 20-30 metres from the entrance/exit.
Peterborough do have a drop off point or shuttle bus service for supporters with accessibility needs or requirements.
How we set targets
We use accepted industry standards to set the club targets.
The reference documents include:
Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience