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Plymouth Argyle

League 1
Home Park
Capacity: 12,797
Home Park

Disabled supporters contact

Club or stadium contact
 for disabled fans

Nikki Francis
Disability Liaison Officer

01752 562 561 / 07737002262

General ticket office contact

Nicki Errington
Ticket Office Manager

01752 907700

Accessible ticket contact

Nicki Errington
Ticket Office Manager

01752 907700

Disabled supporters association

Lee Goodman


07564845030 (Please leave a message or text)


Accessibility information

Number of wheelchair user spaces

Home elevated will be incorporated into new Main Grandstand 8/19. Home wheelchair user spaces are located in front of all blocks of Home supporters. Away wheelchair user spaces are located in front of away supporter blocks.

Number of accessible toilets


Audio commentary

Full dedicated Blind and partially sighted service. Borrow equipment from the club on a match by match basis.Headsets are available - Home: 8 Away: 2 and can be collected/returned from reception.

Sensory room

Plymouth Argyle do not currently have a Sensory room available.

Accessible services + information

Assistance dogs

Welcome by prior notification to the Club Secretary.

Hearing loops

The ticket office does have a hearing loop.

Club shop

Plymouth Argyle do have low level serving counters in the club shop.

Club hospitality

Will be incorporated into new Main Grandstand 8/19

Braille and large print provision

Club do not currently provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read).

Accessible lounge

Will be incorporated into new Main Grandstand 8/19

Food concession stands

Plymouth Argyle do have accessible catering facilities i.e. low level serving counters at kiosks.

Total number of parking spaces

Pre booking with DLO. Accessible parking is located 100 metres from the entrance/exit.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Plymouth Argyle to help improve access and inclusion.

Leave a comment

Read comments from other fans

About this page

This information is provided by Plymouth Argyle. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated May 2022

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Daniel Pippen,
    1 week ago

    (In reply to J&J below)

    Firstly, thank you for the feedback – we greatly appreciate all comments and suggestions as this helps us greatly to enhance the matchday experience for all supporters.

    With regards to their feedback in terms of ease of access to the ground, your points are valid. From next season we will have a “here to help” team stationed around the ground, so there will be many more members of staff around to meet, greet and provide directions next time, whereas this time there were none.

    The patch of rough ground you ended up driving over is not part of the stadium and no member of staff should have instructed you to drive over this area, as the away end is not accessible from this site. Instead, as you allude to, they should have been directed around the other way – please accept our apologies that you were given incorrect instructions. In future, more staff will be present to assist and direct.

    Our catering suppliers are changing for next season, so the pasty quality next season should be a big improvement!

    Daniel Pippen
    Supporter Relations Manager and Inclusion Lead

  • J &J, who attended 30/04/2022
    2 weeks ago

    Our first visit to Home Park as away fans travelling in an accessible minibus that is part of our Club’s official away travel. I am a powerchair user and my husband is severely visually impaired.

    Arrival and Entry to the Ground
    Large campus stadium, immediately off the main road with parking in front of it. The away coaches dropped off on the road just as we turned onto the site. Our driver went and gained permission to drop us off away from the road up the slope to the right, in front of the Club Shop. No one around to greet us or to tell us where to go. We made our way round to the right and was eventually told to reverse slightly go over some rough ground through a high gate that was slightly open and carry on round to get to the entrance to the away end. Given our route on leaving, not sure if we should have gone the opposite way round the ground to get to the away end? Drinks and burger vans outside the away entrance (we were later told by another fan these were more expensive than the refreshments on sale in the stadium).

    Entry for wheelchair users via the large gates next to the turn styles into the underneath of the stadium. Accessible loo (radar key controlled) on opposite wall slightly to your left and entrance to the wheelchair seating area further along to the left, opposite the refreshments.

    Seating Provisions
    Pitch side, recessed in marked area at the away end from the corner flag across two entrances. We comfortably accommodated 5 wheelchair users, carers (alongside) and some people requiring flat access seating. Seats immediately behind were sheeted off and there was a good space in front so that we felt safe throughout despite it being a sell out crowd on the last day of the season when both teams needed to win. Whether by design or default it seemed the disabled fan’s area was at the quieter end of the away stand which we were also grateful for. Good view of the pitch which we did not find was interrupted in the way that previous reviewers have detailed. It was a warm, dry afternoon so we avoided the rain which others have commented on.

    Accessible toilet
    Clean with all that would be expected.

    Headset Commentary for VI Fans
    Despite receiving a phone call a few days before the match to say that unfortunately this would not be available as the commentators were ill, on the day a receiver was brought to my husband in the stadium with the explanation that whilst audio description was not being provided, the Club’s commentary was available and he was welcome to have this. My husband was delighted and reported that it had been very fair. The receiver was collected from him at the end of the game in a timely and unobtrusive way for which he was equally grateful.

    We had two pasties and a coffee for £9.60 which we thought very reasonable. Quality of the pasties not outstanding but edible.

    One of the very few grounds (and we have been to over 60) that has dedicated Disability Ambassadors (stewards with a specific remit to look after the welfare of disabled fans). Nikki was brilliant. It was Nikki that sorted the commentary for my husband and checked on us all on a number of occasions during the match. Excellent provision which could be valuable at all grounds. Nikki aside stewards did there task unobtrusively.

    End of Game/Leaving
    The away coaches were outside the away end at the end of the game but not our minibus which would have been helpful. We were funnelled back the opposite way to which we had got to the away end and it did seem a more direct route, albeit when we then got to the front of the stadium we had to make our own way to the opposite side to find our minibus where it had dropped us off. Grateful that the exit from the parking was traffic light controlled. Traffic as you would expect around the stadium was heavy but nothing exceptional and it relatively soon cleared.

    Would we go again?
    Yes, without hesitation, although we would hope that any future game was not a 12.30 KO, requiring us to be up in time for our official club transport to depart at 5 am, which is not easily compatible with the morning routine of many disabled fans.

    As I found it particularly difficult to find the details about provisions for disabled fans on PAFC’s website, you have to hover your mouse to get drop down menus, here is the link you need:

  • Philip Lee - SoccerSight Commentator - PAFC, who attended Plymouth Argyle v Bristol Rovers
    6 years ago

    In reply to Louise Simpson:

    Many thanks to Louise for her post. The SoccerSight team at Home Park are always pleased to receive feedback from listeners – home or away. We hope that you enjoyed the audio-descriptive match commentary by Adam & Philip.

  • Louise Simpson, who attended Plymouth V Bristol Rovers
    6 years ago

    I went to the game with a blind friend. I rang Traveline, who told me we could get the 100 bus from Plymouth train station to the Park And Ride, which was 4 minutes walk from the ground. We found a friendly helpful female home fan, who found us a steward to help us. He took us to another steward, who walked us to the ticket office to get our tickets, which I’d booked over the phone, then to the reception, where we collected the headsets, which were apparently the last two out of the ten, then to the toilets in the directors area, and then to our seats, which were on the front row. We were visited by a steward at half time, who said he’d take us to the bus stop, which he did after the game. We got the 100 back to Plymouth train station. The driver forgot us first time round, so we had to go round again. We had to walk over the bridge to get back to the station.

  • Sam Cunningham, who attended Plymouth v Tranmere Rovers
    7 years ago

    This was our first visit to Plymouth. It is a VERY long way down to the south west but we arranged to stay with friends in Taunton. We were able to park in the nearby park and ride car park but we’re told that there were no designated disabled bays. A friend had arranged tickets for the pre-game fan festival that takes place in a large marquee next to the ground. The home fans were really friendly and welcoming – the ticket entitled us to a pasty (very tasty) and a beer. The entertainers were keen to have a bit of banter with us and everything was done in good spirit. Unfortunately we had to walk ALL of the way around 3 sides of the stadium to access the away section. The positive aspect of this was that we learned that the club offered specialised commentary for visually impaired supporters and we were able to arrange this at short notice for my father. The match commentary was excellent and informative – one commentator was very professional whilst the other was very excitable & quite biased. The stewards were reasonably helpful & said that we could sit anywhere. The view from the stand was good, but the rain did sweep in and soak those in the front few rows – this would be a particular problem for wheelchair users. Our opinion of the match experience was coloured by the fact that a 3-2 defeat condemned us to relegation & non-league status. It took over 20 minutes to clear the car park. Given the chance, we would like to return to watch a game in happier circumstances.

  • Sheila Quinn, who attended PLYMOUTH ARGYLE v YORK CITY 15/02/14
    8 years ago

    This was my first visit to Plymouth and as its a long way for disabled son to drive, we decided to stay overnight at a premier Inn.

    We were told there were no parking spaces available, so we parked in the local park & ride car park.

    I bought the tickets in advance over the phone but they would only post them out at an extra charge.

    There was a mobile burger stall outside where we bought a cup of tea as it was the pre packed powdered drinks inside the ground.

    The club shop was easily accessible for wheelchairs.

    On entering the ground I had to go through a turnstile where both tickets were scanned & son was taken through a gate.

    Inside, the teabar had no meat & potato pies, so I had a pricey sausage roll which was very nice & son had a burger which was cold.

    There were disabled toilets just inside the ground.

    There was also an ice cream cart there as if it wasn’t cold enough, but people did buy them.

    Going into the seats we didn’t know where we had to go so I asked a steward who said“anywhere along the front.” As we were the only wheelchairpeople at the away end we could choose where to park ourselves as there were loads of spaces infront of our own fans. But it rained and we got wet.

    Outside after the match I again bought us teas from the burger van.

    Altogether a good day out.

  • Anonymous, who attended 12/04/12
    9 years ago

    Disabled car parking is nearby but still a 5/10 minute walk past home fans.

    The viewing area was slightly below pitchside but at least with your own fans. I personally don’t like pitchside seating and there were problems with people walking past throughout the game. The roof doesn’t cover the front row so you will get wet if it rains (it did)…

    Carers sat behind and if the areas was full, you wouldn’t have been able to sit within the painted yellow box with a carer behind. Also, there was no real protection when fans behind surged towards the front after we scored. This could potentially be dangerous.

    An ambulant disabled fan was given a ticket “from the general allocation” as they don’t have identified ambulant disabled seating and sat 5 rows back. He had to move to a spare seat on the front row as the seats were so tightly packed he couldn’t bend his knees/sit comfortably there. I suggest you ask for front row seats if you are in the same position.

    Stewards and staff were very helpful.