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Football

Southend United

League 1
Roots Hall Stadium
Capacity: 12,086
Roots Hall Stadium
Victoria Avenue
Southend-on-Sea
Essex
SS2 6NQ.

Disabled supporters contact

Club or stadium contact
 for disabled fans

Candice Lovell
Disability Liaison Officer

01702 304 050

General ticket office contact

Ticket Office

0844 477 0077

Accessible ticket contact

Candice Lovell
Disability Liaison Officer

01702 304 050

Accessibility information

Number of wheelchair user spaces

Actual:
26

Number of accessible toilets

Actual:
4

Audio commentary

Dedicated steward with Portable radio, tuned into our match on BBC radio - Home: 5 Away: 2. These can be collected from and returned to a steward.

Sensory room

Southend United do not currently have a Sensory room available.

Accessible services + information

Assistance dogs

There are not currently any relieving stations provided for assistance

dogs.

Hearing loops

There is no hearing loop in the ticket office.

Club shop

Southend United do not currently have low level serving counters in the club shop.

Club hospitality

Southend United do have spaces in hospitality and VIP areas for wheelchair users.

Braille and large print provision

Club do not currently provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read).

Food concession stands

There are not currently accessible catering facilities i.e. low level serving counters at kiosks, available.

Total number of parking spaces

You can book accessible parking via reception. This is located 20 yards from the entrance/exit.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Southend United to help improve access and inclusion.

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About this page

This information is provided by Southend United. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.


Updated October 2018

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