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League 2
Banks's Stadium
Capacity: 10,910
Banks's Stadium
Bescot Crescent

Disabled supporters contact

Club or stadium contact
 for disabled fans

Graham Whittaker (February – December 2021)
Supporter Liaison Officer


General ticket office contact

Liz Champion
Interim Ticket Office Manager (Maternity Cover)

01922 651416

Accessible ticket contact

Liz Champion
Interim Ticket Office Manager (Maternity Cover)

01922 651416

Disabled supporters association


Ian Buckingham

DSA is affiliated with the club.

Accessibility information

Number of wheelchair user spaces





Pitch-level seating situated in our St. Francis Group Stand.

Number of accessible toilets


St. Francis Group Stand and Community Hub (Lower HomeServe Stand) each have accessible toilets available.

Accessible toilet available in the Savoy Lounge entrance (Hospitality area).

Audio commentary

Unfortunately, we are currently unable to offer this.

Sensory room

Unfortunately, this is not something we currently have.

Accessible services + information

Assistance dogs

Walsall welcome assistance dogs, however there is no relieving area on site.

Hearing loops

The ticket office does have a hearing loop.

Club shop

Unfortunately, the Club Shop does not have a low level serving counter but the Staff are more than happy to assist.

Club hospitality

Walsall do have spaces in hospitality and VIP areas for wheelchair users.

Braille and large print provision

Club do not currently provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read).

Accessible lounge

Our Legends Bar (located in the St Francis Group Stand) is wheelchair accessible, as is our new Community Hub (located in the HomeServe Stand Lower tier).

Food concession stands

There are not currently accessible catering facilities i.e. low level serving counters at kiosks, available.

Total number of parking spaces

Home: 30 (22 available while socially distanced capacity in place).

Away: 5 (not available while socially distanced capacity in place).

Travel options

Walsall do have a drop off point or shuttle bus service for supporters with accessibility needs or requirements.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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Let us know about your matchday experience at Walsall to help improve access and inclusion.

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Read comments from other fans

About this page

This information is provided by Walsall. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated December 2020

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Martin Sims, who attended Burton Albion
    6 years ago

    Well after I got my ticket claiming reserved seating found we could sit where we wanted you pretty much I ended on Row C though there was more room on Row B the club refused to remove the netting on Row A at the front and I had literally no.leg room. I will contacting the club and not be going next season

  • Lin, who attended Wolves
    8 years ago

    Attended Wolves match with a group of ambulant disabled supporters with varying needs, two with learning disabilities and one with limited mobility. As usual we called Walsall prior to purchasing tickets in order to establish what seats would meet our needs specifically the need to avoid any steps. The advice we were given proved to be inaccurate when we went to our own box office as the requested seats were not available! When we arrived at Walsall, free blue badge parking was readily available close to our entrance. However, we discovered our seats were accessed via 6 steps. After explaining our problems to the stewards, they were very accommodating and removed some netting to enable us to sit together on two rows including the front row which was level access and afforded reasonable view of the pitch. Unfortunately our view was very obscured at times due to stewards and police standing in front of us but the atmosphere was very volatile due to the locality of the two clubs and so was understandable. Overall a reasonable experience.

  • Janet Ireland, who attended Walsall v Sheffield United
    9 years ago

    Level entry to the ground round side and accessed by home and away fans. Nice fans bar just inside ground serving both sets of fans. 10 wheelchair spaces with carers adjacent. Pitchside but good views. 2 disabled toilets basic but clean. Handy refreshment bar at side of away fans. Very helpful stewards. Coaches parked nearby in large car park.

  • Barry Carter, who attended Walsall v Carlisle United 06/10/2009
    9 years ago

    We arrived very late at 2/45 for 3pm kick off the weather was blowing a gale and very wet.

    We asked the stewards were we could park they moved cones to fit us in they were Fantastic. I am able to walk with crutches the stewards let me inside through the main door.There was seating and space for wheel chairs around the ground. The Walsall fans sitting around the pitch were very wet but thats football.

    Tea and Coffee very good Pies very good but watch the Pies they are very hot.

    Toilets. Clean and tidy.I could not fined any Disabled toilets. I am ok without Disabled Toilets.

    Overall our experence at Walsall was very good.

  • J and J, who attended V's MK Dons 08/09/12
    9 years ago

    Our 3rd visit as away fans in the past 2 years. Stadium is literally at the side of the M6, albeit we are directed a different way south back to the motorway at the end of the game than we arrive. We have always visited as part of our club’s official away travel and have never had any problems with parking at the ground close to our entrance. There is a wheelchair accessible bar (social club) at the stadium which away fans are welcome to use for a nominal entrance fee. There is a hotel next to the ground but it seems no other facilities in the immediate vicinity. We have found all the stewards at Walsall exceptionally friendly, chatty and helpful. Away wheelchair users are seated at pitch level at one end of the home stand with PA seats at the side of spaces. I would estimate about 8 spaces, always been plenty when we have visited. Ground is compact so you are close to the action and need to be vigilant for stray balls! On the occasions we have been there have been no home fans behind us and as we have been at right angles to and looking across at the away fans we have not felt isolated from them. The accessible loo and snack bar we have used has been in the home area and stewards have let us through the gates to access these. Should you be lucky enough to be there when it is sunny the area were the away wheelchair fans sit is in full sun although I was able to find a shady corner when it just got too hot! I also seem to remember on a previous occasion the wind driving the rain onto me at the same spot, so worth taking waterproofs. No headset commentary available for visually impaired fans. Would happily visit again.